Shipping times vary depending on your location and the item you ordered. We typically ship within 1-3 business days and provide tracking information for your convenience.
Yes, we offer gift wrapping for an additional fee. Simply select the gift wrapping option at checkout and your item will arrive beautifully wrapped and ready to give.
We use a variety of high-quality materials, including natural fibers, wood, glass, and metal. The specific materials used depend on the item you're interested in.
If you need to cancel your order, please contact us as soon as possible. If your order has not yet shipped, we can cancel it and provide a full refund. If your order has already shipped, please see our return policy.
We offer a satisfaction guarantee on all of our handcrafted items. If you're not completely satisfied with your purchase, please contact us within 14 days of receiving your order and we'll work with you to make it right.
Yes, we welcome custom orders! Please contact us with your request and we'll work with you to create a unique piece that fits your needs.
Many of our items are one-of-a-kind, as each piece is handcrafted and may have slight variations in color and design. If you're interested in a specific item, please contact us and we can provide more information.
Yes, we offer wholesale pricing for bulk orders. Please contact us with your request and we'll be happy to provide more information.